I'll deal with it when Amazon asks.

You get a fixed window, and a review rejects on a single incomplete field: a missing lot code, an undated report. Assembling the set from scratch, across three manufacturers in three time zones, takes three to six weeks. Retesting the products whose paperwork you can't find costs several times what a review of a current document costs. The window is shorter than the assembly.

Can't I just use a spreadsheet?

At five products and one manufacturer, yes, and you should. At twenty products and three manufacturers you have hundreds of documents, each with its own expiry, and nobody's calendar reminder survives that. The spreadsheet also can't tell you what's missing from it.

Will my manufacturer actually use this?

They never log in. When something is missing they get a plain email with a link; the link opens an upload page that works on a phone and takes under a minute. No account, no password, nothing to learn.

Do I have to talk to sales?

No. The check is free and needs no signup. The portal is free at every catalogue size. Paid plans are a card, no call, and start well under what a consultant charges for a day. You can see everything before you pay for anything.

Amazon is the forcing function; the FDA is the second beneficiary. The same documents, kept current, are what an inspector asks for, and there is a one-click pack for that day too. But we don't sell you fear of an inspection. We sell you never losing the listing.

For the founder

Never lose the listing over paperwork.

You don’t run a factory. You don’t have a quality person. And one day Amazon will email asking for documents you have never seen, with a deadline. This page is about being the brand that already has the answer.

Get in touch

No card, no account, and no call to book. Tell us what you make and where you sell it, and we will come back to you.

The number

Renew a Certificate of Analysis for about $100. Miss the window and retest for about $750.

Document is current: $100; per product, per review
Document is missing: $750; fresh testing, per product
The difference: $380 to $920; Per product, roughly twice a year. Not product safety, paperwork. For a twenty-product brand that is $15,200 to $36,800 a year spent on not knowing where a document is.

Figures last verified 2026-07-24; configured, not hardcoded, and shown with their date wherever they appear.

Ten minutes

“I don’t know what I don’t have.”

That is the whole problem, and it has a ten-minute answer. Drop the test results you can find (the PDFs in Gmail, the ones your manufacturer sent with the first run) and you get one number: how many of your products would pass a review today. Under it, what’s missing, per product, in plain words.

01Drop what you have. There is no folder structure to build first.
02Each document is read, field by field, and checked against what a reviewer would expect for that product type.
03You get the number, the list, and, for each line, the one thing that closes it.

9 of 12 SKUs would pass a review today.

Partial

Heavy metals: four results with limitsOn file, currentVerified
Microbial: total plate countNot on the certificate of analysis you haveMissing
Certificate of Analysis: report dateAges out in 23 daysExpiring

An example, not a customer’s report. Yours comes from your own documents.

Three things you are about to say

Each one is partly right. Here is the part that isn't.

“My manufacturer handles it.”

Partly true. Your manufacturer runs the tests and holds the records. But the Certificate of Analysis they send you often leaves out heavy metals or allergens in the form a reviewer expects, and no manufacturer can see across the other two you also use. Only you can. So this lives with the brand, and shows all of your manufacturers on one screen: what each has sent, what each still owes.

None of them can see the others. Only your brand sees the whole wheel: every manufacturer, in one place.

No cross-manufacturer visibility

A folder shows

COA_lot4471_final.pdf
Scan 2026-03-02.pdf
IMG_2214.jpg

The library shows

Heavy metalsVerified
MicrobialMissing
Certificate of AnalysisExpiring

Every line in the library carries the authority it comes from and a citation you can follow, the same pages anyone can read at /requirements.

“This is just file storage.”

Storage shows what you have. This shows what you don’t. Behind every product sits a list of what a reviewer would expect to see for that product type, so a document that was never sent shows up as a gap, not as an empty space nobody notices. That list is the difference, and the free check runs your documents against it.

“Amazon has never asked me.”

In 2026 Amazon expanded documentation verification to all dietary supplements. The request, when it comes, arrives with a window and no warning, and it is answered by an approved reviewer, not by you. Not yet is not never. The brands that are fine on that day are the ones for whom the email is a non-event.

Day 0The email: documents required, fixed window.
Days 1 to 3Search Gmail. Find about sixty percent of it.
Days 3 to 14Email three manufacturers. One replies in two days, one in nine, one needs a reminder.
Weeks 3 to 6Hand a guessed-at set to the reviewer. Bounced on one field. Retest what can't be found.
InsteadEverything current and on file. Press one button; the reviewer has the pack the same day.

The reactive timeline is the documented journey, not a worst case.

Amazon doesn't take documents from sellers anymore.

An Amazon-approved TIC (Testing, Inspection and Certification) provider reviews your Certificate of Analysis and submits the result to Amazon on your behalf. Your job is to HAVE the right document, current, complete and correctly formatted, ready to hand over. Compliant Always makes sure you always do. It does not (and cannot) submit anything to Amazon.

The questions people ask

I'll deal with it when Amazon asks.: You get a fixed window, and a review rejects on a single incomplete field: a missing lot code, an undated report. Assembling the set from scratch, across three manufacturers in three time zones, takes three to six weeks. Retesting the products whose paperwork you can't find costs several times what a review of a current document costs. The window is shorter than the assembly.
Can't I just use a spreadsheet?: At five products and one manufacturer, yes, and you should. At twenty products and three manufacturers you have hundreds of documents, each with its own expiry, and nobody's calendar reminder survives that. The spreadsheet also can't tell you what's missing from it.
Will my manufacturer actually use this?: They never log in. When something is missing they get a plain email with a link; the link opens an upload page that works on a phone and takes under a minute. No account, no password, nothing to learn.
Do I have to talk to sales?: No. The check is free and needs no signup. The portal is free at every catalogue size. Paid plans are a card, no call, and start well under what a consultant charges for a day. You can see everything before you pay for anything.
What about the FDA?: Amazon is the forcing function; the FDA is the second beneficiary. The same documents, kept current, are what an inspector asks for, and there is a one-click pack for that day too. But we don't sell you fear of an inspection. We sell you never losing the listing.

Find out today, not on the day of the request.

Drop the test results you can find. In about ten minutes you'll know how many of your products would pass a review, and exactly what's missing from the rest. Then decide whether you want us to keep it that way.

Get in touch

No card, no account, and no call to book. Tell us what you make and where you sell it, and we will come back to you.